At arm64, responsible gaming isn't just a phrase in a policy document — it's a core part of how we operate every single day. We believe healthy online entertainment starts with players who are fully in control: playing for genuine enjoyment, not out of stress, boredom, or escapism. This page outlines all the tools, resources, and measures arm64 has in place to keep your gaming experience positive, controlled, and fun.
Arm64 provides a comprehensive, easy-to-access suite of tools to keep your gaming experience healthy and in control.
Set your own maximum deposit limit — daily or weekly — directly from your arm64 account dashboard. Once the limit is reached, the arm64 system will automatically decline any further deposits until the limit period resets. This feature helps you manage your gaming budget with discipline and avoid impulsive decisions you may later regret.
Arm64 lets you set a time limit for each gaming session. As your limit approaches, arm64 will send you a reminder. Once the limit is reached, the session ends automatically. This ensures you get adequate rest, stay on top of your daily responsibilities, and always play with a clear, refreshed mind.
In addition to deposit limits, arm64 also offers a daily loss limit option. Once your net losses for the day reach the threshold you have set, arm64 will prevent you from continuing to play for the rest of that day. This is an added layer of protection against "chasing losses" — a dangerous habit that can lead to even greater losses.
Need a break from the platform? arm64 offers a temporary self-break ranging from as short as 24 hours to as long as 6 months. During the break period, your account will be suspended and you will not be able to log in or carry out any transactions. This option can be activated instantly from your account settings or by contacting arm64 support at any time.
For players who feel they need more serious support, arm64 offers a permanent self-exclusion option. Once activated, the account will be permanently closed and you will not be able to register a new account using the same details. arm64 fully respects this decision and will ensure the process goes smoothly, with any valid cash balance returned to you.
The arm64 support team, fluent in Bahasa Melayu, is available 24 hours a day, 7 days a week. Whether you need help activating any responsible gaming tool or simply want to talk to someone about concerns regarding your gaming habits, we're here to listen — without judgement. We can also refer you to professional support resources in Malaysia if needed.
Arm64 believes every Malaysian player deserves to enjoy online entertainment in a way that is healthy, controlled, and responsible. Responsible gaming doesn't mean you have to play less or can't enjoy the full experience — it means playing with awareness, with a budget set in advance, and with complete control over the time and money you invest.
Arm64 takes this responsibility very seriously. We don't just provide an entertaining gaming platform — we also ensure it is equipped with all the tools players need to maintain a healthy balance between entertainment and their everyday responsibilities.
Responsible gaming refers to a healthy, controlled approach to enjoying online gaming activities. It involves a clear understanding of the nature of gaming — that it is entertainment with an element of financial risk, and that game outcomes are determined by random chance, not skill or strategy alone.
Players who game responsibly typically display the following characteristics:
Arm64 takes a proactive approach to responsible gaming — meaning we don't wait for problems to arise before acting. Instead, we build tools and systems that help players spot early warning signs and take preventive steps before the situation becomes serious.
Problem gambling rarely happens overnight. It typically starts gradually, with small shifts in habits and behaviour. Recognise these warning signs before they develop into something more serious:
You continue playing or adding deposits after a loss, hoping to win back your money within the same session.
You have borrowed money from family or friends, or used bill money, to fund your gaming.
You frequently play well beyond the time you planned and find it difficult to stop, even when you've resolved to do so.
Work, family, or social relationships begin to suffer due to too much time or attention spent on gaming.
You have lied to loved ones about how much time or money you have spent on gaming.
You use gaming as your primary way of coping with discomfort, boredom, sadness or stress.
Arm64 provides a comprehensive suite of responsible gaming control tools, all accessible directly from your account dashboard without needing to contact support first. Here is a summary of the available limits and durations:
| Limit / Tool Type | Duration Options | Effective Immediately | Adjustable |
|---|---|---|---|
| Daily Deposit Limit | Self-set (RM) | Yes | Yes (24-hour waiting period) |
| Weekly Deposit Limit | Self-set (RM) | Yes | Yes (7-day waiting period) |
| Daily Loss Limit | Self-set (RM) | Yes | Yes (24-hour waiting period) |
| Session Time Limit | 15 min – 8 hours | Yes | Yes (immediate) |
| Temporary Self-Exclusion | 24 hours / 7 days / 30 days / 6 months | Yes | Not available while active |
| Permanent Self-Exclusion | Permanent | Yes | Non-Reversible |
One important thing to keep in mind: when you reduce a limit (for example, lowering your daily deposit limit from RM 200 to RM 100), the change takes effect immediately. However, when you wish to increase a limit, a set waiting period applies to ensure the decision is made deliberately and not on impulse. This is an additional safeguard that arm64 has designed with your best interests in mind.
Activating responsible gaming tools on arm64 is straightforward and can be done in just a few steps:
Go to arm64.my and log in using your username and password. Make sure you are using a secure device and a trusted internet connection.
Click on your profile icon or username at the top of the platform, then select "Account Settings" or "Responsible Gaming" from the menu that appears.
You will see a list of all available tools — daily deposit limits, session time limits, loss limits, temporary self-breaks, and permanent self-exclusion. Choose whichever best suits your needs.
Enter your desired limit amount in MYR for financial limits, or select a suitable time duration for session time limits or self-exclusion breaks.
Review the limits you have set, then click the "Activate" or "Save" button. Limits take effect immediately. You will receive a confirmation via email or an in-platform notification.
Arm64 strictly prohibits access by individuals under the age of 18. This is a social commitment we uphold without compromise. The following measures are in place at arm64 to prevent underage access:
To parents and guardians in Malaysia — we encourage you to have open conversations with your teenagers about the risks of online gaming, make use of parental control tools on devices used by children at home, and ensure your arm64 account login credentials are kept secure and out of reach of your children.
If you or someone you care about is experiencing gambling-related difficulties, know that professional help is available in Malaysia. Here are some resources you can reach out to:
The Jabatan Kebajikan Masyarakat Malaysia provides counselling and referral services for individuals and families affected by problem gambling. Contact your nearest social welfare office across Malaysia.
Malaysian Government Hospitals provide mental health services covering addiction issues, including gambling. Make an appointment at the psychiatry or mental health unit of your nearest government hospital.
The Malaysian Board of Counsellors (Lembaga Kaunselor Malaysia / LKM) maintains a directory of licensed counsellors who can assist with addiction and financial stress-related issues. Visit the LKM website to find a counsellor near you.
Talian Kasih 15999, operated by the Ministry of Women, Family and Community Development Malaysia, provides 24-hour counselling support and referrals for personal and family issues.
Arm64 can help point you toward support resources available in your state. Reach out to the arm64 support team and we'll be happy to connect you with the right assistance.
Here is some practical guidance from arm64 to help keep your gaming experience consistently enjoyable and under control:
Arm64 adheres to strict responsible gaming policies across all aspects of platform operations. Below are arm64's official commitments in this area:
Arm64 is committed to continuously reviewing and strengthening our responsible gaming programme, in line with industry best practices and the evolving needs of our Malaysian player community. We always welcome player feedback on how we can improve our responsible gaming tools and support.
We recognise that arm64 operates in an industry that carries significant social responsibility. Over 350,000 Malaysian players trust our platform — and that trust obliges us to ensure that what we offer is not only entertaining, but also safe and responsible.
Arm64 does not take a passive approach to this — we don't simply provide tools and hope players will use them. We actively monitor, educate, and support our players on their journey towards healthy gaming. From automatic session time reminders to training our support team to recognise the signs of problem gambling, every aspect of arm64's operations reflects our commitment to player well-being.
To every arm64 player in Malaysia — we want you to enjoy your favourite slots, feel the excitement of wagering on the Malaysia Super League or EPL, and savour a live casino session with a real dealer — but we want you to do it in a way you can be proud of. Play smart, play in control, and play for fun. That is the spirit of arm64.
Answer the questions below honestly. If you answer "Yes" to 3 or more questions, consider activating the control tools or reaching out to arm64 support.
Have you ever played longer than you planned and found it difficult to stop, even when you intended to?
Have you ever hidden from family or friends how much time or money you have spent on gaming?
Have you ever continued playing or topped up your deposit after a loss, hoping to win your money back?
Has gaming affected your work, family, or social responsibilities at any point in the past month?
Have you ever used money set aside for essentials — such as bills, food, or transport — to fund your gaming?
Do you find that you need to play with increasingly larger amounts of money than before to get the same feeling of satisfaction or excitement?
If you answered "Yes" to 3 or more of the above questions, we encourage you to speak with the arm64 support team or activate your responsible gaming tools today. There is no shame in seeking help — it is a smart and courageous step to take.
Every tool is designed with one purpose — to ensure you remain in full control at all times.
Set a maximum RM amount you can deposit each day or week. Takes effect immediately upon activation.
Available NowChoose your session duration — from 15 minutes up to 8 hours. A reminder will be sent before the limit is reached.
Available NowSet a daily net loss limit in RM. Once this limit is reached, your gaming session ends automatically.
Available NowTake a break for 24 hours, 7 days, 30 days, or 6 months. Cannot be modified while the break period is active.
Available Now"arm64 is committed to always placing player well-being above profit. We believe a healthy platform is one where players enjoy themselves, stay in control and game responsibly. Every tool we provide, every training session we deliver to our team, and every operational decision we make reflects this commitment. Your well-being is arm64's number one priority."
These aren't just words — they're real, everyday actions arm64 takes to look after Malaysian players.
Arm64 ensures all responsible gaming tools are easy to find and use — not buried in complex menus. Players don't need to search far to activate deposit limits, time limits, or self-exclusion options. This is a deliberate design choice by arm64.
Arm64 actively educates players about the risks of gaming and how to play responsibly through in-platform content, periodic notices, and direct communications. We believe an informed player is one who makes better decisions.
Arm64 uses a monitoring system that detects concerning gameplay patterns — such as sudden spikes in deposit amounts or unusually long sessions. When such patterns are identified, the arm64 team will personally reach out to the player to offer support.
When a player chooses to activate a self-break or self-exclusion, arm64 respects that decision fully without attempting to change their mind. We also ensure that no marketing communications are sent to the player during their self-exclusion period.
Answers to the most frequently asked questions about arm64's responsible gaming tools and policies.
Responsible Gaming: All games on arm64 are for entertainment purposes only. Please only play with money you can afford to lose. Set your budget before you play and stick to it. Don't chase your losses. arm64 provides daily deposit limits, session time limits, and self-exclusion options to help you stay in full control. Individuals under 18 are strictly prohibited from using this platform.
Join over 350,000 Malaysian players enjoying slots, live casino, card games and Sports Betting with arm64 — a platform that's fun and responsible. Sign up for free today and play safely!